Avaya Aura® Call Center Elite Implementation - 7392X무료 덤프문제 풀어보기

A. Local Scope Variable

B. Global Scope Variable

C. Persistent Scope Variable

D. Collect Scope Variable

A. The call distribution method

B. The group extension

C. The class of Restriction (COR)

D. The trunk group number

E. Vector Directory Number (VDN)

A. 876549432

B. 3876

C. 9432

D. 87654

A. Number of agents that can be registered in more than one Communication Manager simultaneously.

B. Number of agents that can be added to the system.

C. Only the specified number of licensed units can gain access to more than one skill at a time.

D. Only the specified number of licensed units can gain access to and register the agent with Communication Manager at any given time.

A. When the agent logs in at that extension

B. When the station has Auto Answer enabled

C. When the agent's login ID Is administered in the switch

D. When the telephone extension is configured on the station form

A. Agent Login

B. Skill Preferences

C. Vector

D. Measured Format

E. Extension

F. Hunt Group

A. VDNs interpret the skills an agent has.

B. VDNs ensure that agents can originate and terminate calls.

C. VDNs pass parameters to the vector for processing.

D. VDNs define the call flow through the call center.

E. VDNs route calls by pointing to a vector.