[2026] Avaya Oceana™ Solution Support - 7497X 무료 시험 문제

문제1

A customer is running an Avaya Oceana solution, and the technical engineer is troubleshooting an operational issue. The customer is using the centralized logging Kibana interface to debug the log files.
Which action can the engineer take to quickly file all the ERROR messages in the log files?

A. Set the login level to FINE to see error messages.

B. By default all the errors are highlighted in Kibana.

C. Add a custom filter type error, and then add this filter in selection criteria.

D. Under Filters, choose the level, and then select Add Filter Error.

정답: C

문제2

Which statement regarding Engagement Designer (ED) workflows in Avaya Oceana solution is true, if you want to avoid launching both old and new flows during processing?

A. ED allows you to deploy both old and new ED workflows In the ED without any problems.

B. The existing ED workflows should be deleted before deploying new ED workflows for the same channel.

C. ED does not allow you to deploy a new call flow when there is an existing call flow for the same channel.

D. The existing ED workflows should be renamed before deploying new ED workflows for the same channel.

정답: D

문제3

A customer is unable to login to the Agent Workspaces with Multimedia Channels. Given these log messages:

What is causing these log messages?

A. The ORC Rest service Is not working.

B. The EDM database Is not reachable.

C. Multimedia Cache database not reachable.

D. The LDAP database Is not reachable.

정답: C

문제4

Which three parameters are associated to a work request inside the Avaya Oceana solution? (Choose three.)

A. Agent ID

B. Customer ID

C. Work Request ld

D. Attributes

E. Work flow Type

정답: A,B,D

문제5

For providing a treatment similar to an Experience Portal, which VON is required in Communication Manager?

A. Routing VDN

B. Transfer VDN

C. Self Service VDN ,

D. Ingress VDN

정답: A

문제6

Unified Agent Controller (UAC) gets the status of the agent stations and Interactions data from which Avaya Oceana core component?

A. Unified Collaboration Model (UCM)

B. Unified Collaboration Administration (UCA)

C. Engagement Designer (ED)

D. Call Server Connector (CSC)

정답: B

문제7

From where can you change the log-level for Avaya Oceana snap-in components?

A. Avaya Control Manager

B. Breeze Node CLI

C. System Manager

D. Omni channel Data store

정답: D

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