IBM Blueworks Live IBM Business Process Manager Express or Standard Edition, V8.0 BPM Analysis - 000-275무료 덤프문제 풀어보기
A BPM analyst has been asked to define the metrics for a process. What is the correct sequential order for determining metrics?
정답: B
A BPM analyst is modeling the process for acquiring membership at a club. The analyst interviewed the front office supervisor, who provided the following description of the first activity "Enter Application":
"One of our receptionists receives a paper application from the potential client, an applicant. The receptionist first looks up the client's name and address to see if it exists in our system, then enters the information from the paper application into the system, and assigns a membership number to the application. When the application entry is complete, the receptionist sends it to the manager for an initial review."
The BPM analyst has created the discovery map in Blueworks Live and now needs to enter information from the above description into the Details fields for the activity "Enter Application".
For the activity "Enter Application", what are the Inputs and Outputs?
"One of our receptionists receives a paper application from the potential client, an applicant. The receptionist first looks up the client's name and address to see if it exists in our system, then enters the information from the paper application into the system, and assigns a membership number to the application. When the application entry is complete, the receptionist sends it to the manager for an initial review."
The BPM analyst has created the discovery map in Blueworks Live and now needs to enter information from the above description into the Details fields for the activity "Enter Application".
For the activity "Enter Application", what are the Inputs and Outputs?
정답: C
During the discovery phase of a BPM project, the BPM analyst is supposed to define the goal for the process. Which goal of a car company follows the guidelines of the Specific Measurable Achievable Relevant Time-bound (SMART) acronym?
정답: C
The project manager needs assistance from the BPM analyst to determine the initial level of effort for processes in a process inventory. For each process, the BPM analyst should provide a list of process details that include:
정답: C
A company needs to improve their Hiring Process and hired a BPM analyst to analyze their current process. The analyst completed documenting the current state process of submitting the hiring request (refer to the process diagram below) and did a "Value-Add" Analysis with the process stakeholders.
Identify the "Non-Value Add" activities in this process.
Identify the "Non-Value Add" activities in this process.
정답: D
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A new employee just started working with a company and only received their laptop in week 4.
The BPM analyst investigated the cause:
Equipment was not ordered until week 2
The manager did not complete the new hire checklist.
The manager did not know how to access the checklist.
No one communicated to the manager how to access the checklist.
No communication plan for the on-boarding process.
The root cause of the initial problem was that no one communicated to the
manager there was a checklist.
Which tool did the BPM analyst use in order to find out the root cause?
A new employee just started working with a company and only received their laptop in week 4.
The BPM analyst investigated the cause:
Equipment was not ordered until week 2
The manager did not complete the new hire checklist.
The manager did not know how to access the checklist.
No one communicated to the manager how to access the checklist.
No communication plan for the on-boarding process.
The root cause of the initial problem was that no one communicated to the
manager there was a checklist.
Which tool did the BPM analyst use in order to find out the root cause?
정답: C