[2026] Microsoft TS: Designing, Assessing, and Optimizing Software Asset Management (SAM)

문제1

You are in charge of offering service for a customer named Alex. Your daily job is to manage the software asset lifecycle for Alex. According to the security policy of Alex, only approved software can be installed and used by employees. Now you get an order from the Alex, according to his requirements, a process should be implemented to support that security policy. So which process below should be implemented to achieve that goal?

A. The license recovery process should be implemented.

B. The intrusion detection process should be implemented.

C. The Client Access Licenses (CALs) approval process should be implemented.

D. The change management process should be implemented.

정답: D

문제2

You are responsible for the company network and provide technical support for your company. You are in charge of offering servicefor a customer named Alex. According to the requirement of Alex, you attempt to do a SAM optimization assessment for him. You discover that the maturity level of Operations Management Interfaces key competency is basic. In addition, you find the maturity level of all other key competencies is standardized. Then there is a SAM improvement plan, which required the maturity level of the Operations Management key competency to rise to Standardized. Now you get an order from the CIO, according to his requirements, an action should be recommended so that the maturity level of the SAM improvement plan key competency should be raised to Rationalized. So of the following actions, which one should be recommended?

A. The action of demonstrating that an executive scorecard for SAM goals exists should be recommended.

B. The action of create a project plan for SAM implementation should be recommended.

C. The action of reconciling inventory sources quarterly should be recommended.

D. The action of demonstrating that each operational group manages separate asset inventories should be recommended.

정답: D

문제3

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex. According to the requirement of Alex, you attempt to design a SAM program for him. However, you get little help from Alex's department managers to provide relevant information about the SAM program to you, so it is difficult for you to start designing the SAM program. Then you are asked to solve that problem, after starting designing the SAM program, what action should be performed?

A. After starting designing the SAM program, executive authorization should be obtained from the key stakeholders.

B. After starting designing the SAM program, the SAM program scope should be defined.

C. After starting designing the SAM program, specific SAM roles should be assigned.

D. After starting designing the SAM program, a SAM tool should be recommended.

정답: A

문제4

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex. With the use of Microsoft Office Excel, an inventory of software and hardware assets has been maintained by Alex. Sometimes, the inventory of applications installed on computers will change. Now you are assigned a task to recommend a tool to generate daily reports on those changes. So what action should you perform to accomplish your task?

A. You should recommend a procurement tool to accomplish your task.

B. You should recommend a hardware asset inventory tool to accomplish your task.

C. You should recommend the SAM ROI Calculator to accomplish your task.

D. You should recommend a software asset inventory tool to accomplish your task.

E. You should recommend a network monitoring tool to accomplish your task.

정답: D

문제5

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer. According to the requirement of the customer, you are developing a business plan for a SAM program. All senior staff, Accounting department managers, and IT department managers attend initial SAM planning meetings. You have to complete the business plan for the customer. What action should you perform next?

A. Next a purchase order should be obtained from the Accounting department.

B. Next approval should be secured from the Accounting department.

C. Next a list of all installed software should be obtained from the IT department.

D. Next executive sponsorship should be secured.

정답: D

문제6

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex. You collect the following information from a customer: From this customer, you collect information about all proof of licenses (POLs), hardware and software inventory. This customer owns two Microsoft Office products. One is Office Standard Edition 2003 that has Microsoft Software Assurance, the other one is Office Standard Edition 2007 that is currently used on all desktop computers. Since you can provide technical support, the customer asks you to make sure that his Office licenses are valid. In order to achieve this goal, what action should be performed?

A. You should reconcile reconcile the installations against the licenses and agreement rights for each Office version.

B. All Office 2007 licenses should be compared to the number of Office 2007 installations.

C. You should reconcile the installations against the Office 2003 licenses for each Office version.

D. All Office installations should be compared to the number of Office licenses.

정답: A

문제7

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Loxgo. In Loxgo, there is a head office and four branch offices. The head office is in Tokyo and the four branch offices are respectively in Hong Kong, Sydney, Ottawa and Ohio. You can see all software deployment, purchasing and inventory in the Hong Kong office. Sydney office is the main data center. Only the Ottawa office has the installation of Microsoft Office. Then you attempt to perform a SAM program assessment of Office for Loxgo. In order to achieve that goal, one of the offices should be visited to collect data for the assessment. Of the five offices, which office should be visited?

A. Ottawa

B. Ohio

C. Hong Kong

D. Sydney

E. Tokyo

정답: C

문제8

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex. In Alex' company, there are multiple offices. In each office, a different software reseller is used to purchase software licenses. Besides, there is a report maintained in each office, which records its software purchases in detail. In that report, you can see the information of product version and product edition as well as product family name. Now you get an order from the customer, according to his requirements, the data field which can consolidate the information into a complete software entitlements report should be identified. So of the following data fields, which one should be identified?

A. Product price per unit should be identified.

B. Date of purchase should be identified.

C. Software reseller part number should be identified.

D. Licensing model should be identified.

정답: D

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