[2026] Cisco Certified Support Technician (CCST) IT Support

문제1

A user is preparing to upgrade their Linux system and needs to check their current operating system version to ensure compatibility with new software.
Which command should the technician advise the user to execute?

A. cat /etc/*-release

B. dmesg | grep Linux

C. uname -r

D. lsb_release -a

정답: D

설명: (Fast2test 회원만 볼 수 있음)

문제2

You receive an email from a senior executive at your company requesting immediate transfer of funds for a confidential deal. The email's tone is urgent, and it instructs you to not discuss the matter with anyone.
What is the safest course of action?

A. Reply to the email promising to handle the request promptly

B. Discuss the email with a colleague to get a second opinion

C. Verify the request by calling the executive on a known official number

D. Transfer the funds as the executive is a trusted authority

정답: C

설명: (Fast2test 회원만 볼 수 있음)

문제3

Which issues might be resolved by running the sfc /scannow command? (Choose two)

A. Faulty network adapters

B. Corrupted system files

C. Broken registry entries

D. Application crashes

정답: B,D

문제4

A user's smartphone freezes on the home screen and does not respond to touch. What should the user do to regain functionality of their device?

A. Perform a hard restart on the phone

B. Remove the battery

C. Wait for the battery to drain completely

D. Tap the screen several times

정답: A

설명: (Fast2test 회원만 볼 수 있음)

문제5

A technician is setting up a new interactive flat panel but finds that the device is not recognized by the operating system.
What should the technician check first?

A. The connection of the video cable from the panel to the system

B. The power supply to the flat panel

C. The compatibility of the device with the operating system

D. The network settings for potential IP conflicts

정답: A

설명: (Fast2test 회원만 볼 수 있음)

문제6

After an Android OS update, a user notices that some apps no longer work properly.
What should the user do to resolve this issue?

A. Restart the device in safe mode to diagnose issues

B. Disable Android OS updates permanently

C. Downgrade the Android OS to the previous version

D. Check for app updates in the Google Play Store

정답: D

설명: (Fast2test 회원만 볼 수 있음)

문제7

An IT support technician is helping a user troubleshoot a device driver issue. To which section of the Windows System Information tool should the technician guide the user to verify driver versions and device statuses?

A. Components > Sound Device

B. System Summary

C. Hardware Resources > Conflicts/Sharing

D. Components > Display

정답: A

설명: (Fast2test 회원만 볼 수 있음)

문제8

When installing a new graphics card in a desktop computer, what is an essential step to ensure proper installation and functionality?

A. Ensuring the power supply unit (PSU) provides adequate power for the new graphics card

B. Using two different brands of graphics cards for better performance

C. Connecting the graphics card to a USB port for external power

D. Installing the graphics card in any available PCI slot

정답: A

설명: (Fast2test 회원만 볼 수 있음)

문제9

What should a technician do first to ensure safety from electrostatic discharge when installing a new hard drive in a desktop computer?

A. Connect oneself to an anti-static mat where the computer will be placed

B. Insulate the work area with plastic sheets to prevent static build-up

C. Use tools with insulated handles only

D. Spray the area with anti-static spray before beginning the installation

정답: A

설명: (Fast2test 회원만 볼 수 있음)

Cisco Certified Support Technician (CCST) IT Support - 100-140무료 덤프문제 풀어보기

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