Oracle Engagement Cloud 2018 Implementation Essentials - 1Z0-993무료 덤프문제 풀어보기

A. The configured frequency to retrieve emails is too long.

B. Incoming messages have a custom filter.

C. An administrator needs to set the profile option SVC_EMAIL_PROCESS_UNKNOWN_CUST to Y and schedule the process.

D. Incorrect configuration of the inbound profile option:
SVC_INBOUND_EMAIL_MAX_ATTACH_SIZE.

A. Knowledge management article links

B. Default chat channel preferences

C. Knowledge management language locales

D. Default timezone

E. Service request links

F. Default notification preferences

G. Product and category filtering

H. Default communication preferences

A. The signed-in user does not have the appropriate access privileges to a toolbar.

B. You entered a toolbar height that is not more than 70 pixels.

C. You did not enable the vertical toolbar which is required, while the horizontal is optional.

D. The only toolbar enabled is the default one, and you must configure at least two.

E. You have not enabled the Computer Telephony Integration (CTI) service.

A. for a specific SR category

B. for a specific period of time

C. globally, to all service requests that do not have any other coverage

D. for a specific SR status

E. to a specific customer account

A. Create Service Request

B. OK

C. Save and Close

D. Save and Continue

E. Cancel

A. It enables anonymous users to search the DCS knowledge base.

B. It is configured exclusively via the Engagement Cloud Security Console.

C. It does not require matching passwords between Engagement Cloud and DCS.

D. It must be configured by a user signed in to the Oracle Visual Builder Cloud Service with a valid developer or administrator account.

A. Use Application Composer to configure warning emails about milestone compliance events.

B. Use Application Composer to include milestones on the Service Request Layout if desired.

C. Create an ESS job to Aggregate Service Requests.

D. Create an ESS job to Monitor Service Request Milestones.

A. requires less work and effort

B. allows use of a simpler hierarchy

C. allows the display of a product hierarchy specifically for service purposes

D. allows you to use the same product hierarchy as sales