[2026] Oracle Utilities Customer Care and Billing 2 Essentials

문제1

Which three actions does the PUPL batch process perform? (Choose three.)

A. creates Payment Advices

B. posts payments to Suspense Account

C. populates the Payment Upload Staging records

D. creates Payment Segments

E. creates Deposit Controls

정답: A,B,C

문제2

At which level are Service Quantity Rules and Register Rules specified? (Choose the best answer.)

A. Rate Schedule

B. Rate Version

C. Rate Component

D. Bill Segment Type

E. Bill Factor

정답: D

문제3

Which three statements are correct for a field activity? (Choose three.)

A. Different field activity types for the same premise can be linked to different dispatch groups.

B. Different field activity types for the same service point can be linked to different dispatch groups.

C. It must be service specific.

D. It is linked directly to a premise.

E. It is linked directly to a service point.

정답: A,B,D

문제4

Which three statements are correct in reference to Case Types? (Choose three.)

A. It defines multiple initial states.

B. It defines the template for outgoing letters.

C. It defines the possible states its cases can pass through.

D. It defines if a Responsible User is required.

E. It defines additional fields to be entered as part of the case.

정답: B,C,E

문제5

How can a specific price, percent, or flat charge be directly specified or referenced on a Rate Component?
(Choose two.)

A. Service Quantity

B. Rate Component Value Algorithm

C. Bill Factor Value

D. Explicitly Specified

E. Bill Factor

정답: B,C

문제6

Service Points are specific locations at a property where a customer receives service. Select the three main categories of service points. (Choose three.)

A. Metered - Interval

B. Metered - Non-Interval

C. Unbadged Item

D. Metered

E. Badged Item

정답: B,C,D

문제7

Which two statements are correct in relation to a completed bill that has been generated by batch billing?
(Choose two.)

A. A Route Type on a bill can be changed if the completed bill has not been downloaded.

B. The number of completed bills that may be reopened is configurable.

C. Bill Segments can only be canceled or rebilled if a completed bill has been reopened.

D. A Bill Route record contains the list of all persons who are to receive a copy of the completed bill.

E. Only the latest completed bill may be reopened.

정답: C,D

문제8

Field Activities of specific types can be created by the system automatically based on the type of work to be carried out, connection status of a service point, and the meter's installation and connection status. Which four processes are based on the above? (Choose four.)

A. disconnecting service

B. disconnect Warning

C. starting service

D. stopping service

E. testing a meter or item in the field

정답: A,B,C,E

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