[2026] Avaya Aura® Experience Portal with POM Implementation and Maintenance

문제1

During an Avaya Aura@ Experience Portal (AAEP) installation or upgrade, when performing the prerequisite check for the localhost reporting, you receive the following error message:
UnknownHostException: localhost
What could be causing this error? (Choose two.)

A. A problem has been detected with the server hardware.

B. A problem with the prerequisite software has been detected.

C. The /etc/hosts file is not configured properly.

D. The hostname of the server is not set up properly.

정답: A,B

문제2

To send certain alarm codes to the syslog,which two actions are required? (Choose two.)

A. Setup the third party software to accept the alarm codes.

B. Administer the Syslog Server IP address.

C. Enable sending of events to syslog.

D. Administer an email address to receive the alarms.

정답: C,D

문제3

A technician determines that even though the Intelligent Customer Routing (IC-R) Core is function correctly, ICR Core logs are not displayed under Log Viewer of experience Portal Manager.
Which two properties in the icrcore.properties file need to be corrected? (Choose two)

A. ICRSipTCPPort

B. ICRAdminUKI

C. VPRemoteLogWebService

D. ICRSipUserName

E. VPProductID

정답: C,E

문제4

In the intelligent customer routing (ICR) deployment, the standard ICR CCA session Detail Report (SDR) is shown below.
What is an accurate explanation of this SDR report?

A. The call was initially queued on 70001 a icr.com where due to spike in EWT the call got re-queued to 82003 a cr.com. The call then observed SIP ERROR and it was re-queued [email protected].

B. The call was initially queued on [email protected] where due to SIP ERROR the call got re-queued to [email protected]. The call then observed a spike in EWT and it was re-queued 920l4.aicr.com.

C. The call was initially queued on [email protected] where due to SIP ERROR the call got re-queued [email protected]. The call then observed a spike in Estimated Wait Time (EWT) and it was re-queued [email protected].

D. The call was initially queued on 82003aicr.com where due to spike in EWT the call got re-queued to [email protected] The call then observed SIP ERROR and it was re-queued [email protected].

정답: C

문제5

You have installed an application that uses the VoiceXML <log> tag, but you <Io not see any data from the application when you run an Application Detail Report.
What should you do to fix the problem?

A. On the Report Data Configuration page of the Experience Portal Manager (EPM), enable Download VoiceXML log rags.

B. On the Change Application page of the EPM, enable Allow VoiceXML Log Tag.

C. Start your Media Processing Platform (MPP) servers.

D. On the Report Data Configuration page of the EPM, enable Periodic Download.

정답: A

문제6

You client reported the multi-server Avaya Aura Experience Portal (AAEP) local PostgreSQL database has become corrupted and you have determined you must restore the database from a backup of the system.
After restoring the database from the backup, which three actions must be performed? (Choose three)

A. Restart the vpms service on the Experience Portal Manager (EPM).

B. Install a new license file on the EPM.

C. Restart the avpSNMPAgentSvc on the EPM.

D. Restart the MPP service from the EPM.

E. Reconnect each Media Processing Platform (MPP) with the EPM.

정답: A,C,E

문제7

Which menu provides details about the running calls being handled by Intelligent Customer Routing R)?

A. Call Center

B. ICR Manager

C. Standard Report

D. ICR Monitor

정답: C

문제8

Which Avaya Aura@ Experience Portal (AAEP) component routes incoming email messages to the configured applications?

A. Orchestration Designer

B. email server

C. Email Processor

D. Application Interface Web Service

정답: A

설명: (Fast2test 회원만 볼 수 있음)

문제9

Which two statements below about infinite campaigns are true? (Choose two)

A. Infinite Campaign terminates only when all agents log off from the campaign.

B. Infinite Campaign is designated by Campaign Type 0.

C. Infinite Campaign does not terminate by itself after processing all contacts.

D. Infinite Campaign terminates automatically after processing all contacts.

E. To terminate an Infinite Campaign, manual intervention is required.

정답: C,E

문제10

The Avaya Aura experience Portal (AAI P) system consist;; of which two major subsystems? (Choose two)

A. Media Processing Platform (MPP)

B. Experience Portal Manager (EPM)

C. Avaya Media Servers (AMS)

D. Private Brain Exchange (PBX) servers

E. Application Enablement Services (AES)

정답: A,B

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