Cisco Administering Cisco Contact Center Enterprise - 500-442무료 덤프문제 풀어보기

A. G711 mu-law or a-law

B. the file format is mp3

C. the file format is wav

D. the max file size is 40 MB

E. G729

A. configure Skill groups and Skill targets

B. configure Agent Desk Settings

C. configure the Administrators

D. configure Route teams and Skill targets

E. configure Agent Route Groups

A. when CVP establishes an HTTP link with the Media Server

B. when the Ingress Gateway delivers a SIP invite message to the CVP server

C. when CVP establishes an HTTP link with the VVB (or IOS VXML Gateway)

D. when CVP establishes an HTTP link with the VXML Server

A. Preview Mode

B. Direct Predictive Mode

C. Accept Mode

D. Predictive Mode

E. Progression Mode

A. CCE Admin page

B. Active Directory

C. Configuration Manager

D. Domain Manager

A. PG Server node will add the additional tools provided in the Administration Tools folder.

B. The Logger Server node will add the additional tools provided in the Administration Tools folder.

C. Script Editor is available in the PG and ICM Router server.

D. Admin Server node will add the additional tools provided in the Administration Tools folder.

A. Config Manager Tools

B. Script Editor

C. Workflow

D. Reason Code

E. Call Trace