[2026] IBM Assessment: IBM WebSphere Lombardi Edition V7.2, BPM Program Management

문제1

A program manager consults with a client on how to improve their BPM Center of Excellence (COE). The program manager asks what metrics are being used to track the success of the COE.
The client offers examples of the metrics that are being collected for several processes related to the cycle time and efficiency. What course of action should the program manager suggest?

A. Suggest that an additional category of metrics for defect rates be collected.

B. Suggest that the COE should aggregate information on the ROI for each project.

C. Suggest no changes to the metrics.

D. Suggest that greater emphasis be granted to the metrics gathered on cycle time.

정답: B

문제2

A process owner needs to monitor the performance of multiple processes in the aggregate. What should the program manager plan on developing first to satisfy this requirement?

A. A report

B. Service Level Agreements (SLAs)

C. Scoreboards

D. Key Performance Indicators (KPIs)

정답: D

문제3

Process business data that needs to be available after the process instance completes must be:

A. persisted in the performance data warehouse.

B. audited in the process server database

C. persisted to a business data system of record.

D. removed from the process server for SOX Compliance.

정답: C

문제4

When documenting an activity in a business process, the BPM Analyst will record the business objects used by that activity. How will the BPM Analyst document the business objects used (or created) by that activity?

A. process activity inputs and outputs

B. process activity steps

C. process participant requirements

D. process variable types

정답: A

IBM Assessment: IBM WebSphere Lombardi Edition V7.2, BPM Program Management - A2180-188무료 덤프문제 풀어보기

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