결제 후 오래 기다리실 필요가 없습니다. Fast2test에서 2M00001A 모의고사를 구매하시면 1분 이내에 이메일로 제품이 발송되어, Avaya Selling Avaya Contact Center Solutions for IP Office - APSS Online Test 대비 71문항 학습을 바로 시작하실 수 있습니다.

Avaya 2M00001A 시험 개요:

Avaya 2M00001A 시험 요강 주제:

Avaya Selling Avaya Contact Center Solutions for IP Office - APSS Online Test에 대해 수험생이 가장 많이 묻는 질문

최신 APDS 2M00001A 무료샘플문제

문제 #1

If a customer answers yes to the question: "Is your primary contact center need voice communications, with multichannel capabilities desirable?" Which solution should you guide them toward?

A. Avaya Contact Center select
B. Avaya IP Office Contact Center
C. Avaya Outbound Contact Express

문제 #2

Which is a supported language for Avaya IP Office Contact Center? (Select one.)

A. German
B. Latin Spanish
C. Brazilian Portuguese
D. English
E. French
F. Italian

문제 #3

Scenario:
In connection with a CCT implementation project for the Government of Mourito, Avaya has partnered with a leading Distributor in the country. Avaya is required to import certain telecom equipment into Mourito, Avaya arranges for the shipment and same reaches Mourito port. In order to release the shipment, a no-objection letter is required from the customs unit in charge of the port. This is standard operating procedure in Mourito vis-a-vis overseas shipments. Typically, it takes about 7-14 working days to receive the letter. The Distributor, citing project exigency, pays a sum of $150 to a senior customs official and obtains the NOC. What prompts the Distributor to make the payment is that facilitation payments are customary and legal in Mourito.
What breach, if any, has the Distributor committed?

A. None, the payment made by the Distributor constituted facilitation payment which is customary under the laws of Mourito.
B. The Distributor has breached Avaya's policy since Avaya prohibits facilitation payments.

문제 #4

Which statement is a value proposition of Avaya Contact Center Solutions for IP Office? (Select one.)

A. Can host both outbound campaigns and communication, as well asself-service applications to simplify and accelerate service creation, lower operating costs, and reduce total cost of ownership.
B. They provide speech and multichannel automation which enables new significant opportunities for automation, driving a significantly increased return on investment.
C. They provide self-service, wait treatment, and call delivery across a SIP network and deliver a better customer experience.
D. Are optimized for use with IP Office software, enable blended multichannel capabilities that help improve customer experiences to increase revenue and customer lifetime value, while improving agent efficiency to reduce cost.

문제 #5

If a customer answers yes to the question: "Do you foresee growing beyond 100 agents within 12 months of deployment?" Which solution should you guide them toward?

A. Avaya Contact Center select
B. Avaya IP Office Contact Center
C. Avaya Outbound Contact Express

질문과 대답: