SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP3 - C-TCRM20-73무료 덤프문제 풀어보기
You can add external application to the CRM WebClient UI by using the transaction launcher and SAP Internet Transaction Server (ITS). These include:
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정답: C
You have some new agents working in the interaction centre. What functionality can you use to guide them better in their conversation with the customers.
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정답: B
Mapping exists between business partners in SAP CRM and ERP customers (in both directions). This can be displayed using which transaction?
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정답: C
Which of the following tasks are NOT performed with the administration console?
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정답: E
Your customer already uses ERP and wants to implement CRM. Which of the following need to be considered when creating Sales Orders in CRM?
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정답: A,C
Which of the following statements are correct regarding CRM Middleware?
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정답: A,B,D
In terms of the levels that the Organization Structure in CRM can have, which of the following statements are True?
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정답: A
You are responsible for the initial data load from SAP ERP to SAP CRM. Which categories of data do you have to consider?
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정답: A,B,D