[2026] IBM Blueworks Live IBM Business Process Manager Express or Standard Edition, V8.0 BPM Analysis

문제1

During a process discovery session, the business subject matter experts (SMEs) and the
BPM analyst have created the following process for a "3rd Party Grant Writing Process":

The business subject matter experts (SMEs) insist that the review after the "Develop"
activities will be completed outside of the process platform. The process platform will be alerted that the reviews are complete and the process should proceed to the "Archive" activities".
How should the BPM analyst adjust the process so that the business requirements can be captured and a BPM Developer can have enough information to build an executable process?

A. Combine the "Review" milestone and the "Archive" milestone into "Review and Archive"

B. Add a swimlane to the process diagram for a "Reviewer" role and an activity to accept the reviews (placed in new swimlane and the 'Review' milestone)

C. Add a system swimlane and a message event to receive the review message (placed in new swimlane and the "Review" milestone)

D. Insert an Exception event on the process flow between "Complete Grant" and 'Email and Save Grant'

정답: C

문제2

A cable company is improving a process in their call center for requesting cable service. The new process will run in IBM Business Process Manager V8.0. The call center supervisor would like to know how long it takes the customer service representatives to answer the customer requests before passing the request to the engineering department to provide the service. What should the BPM analyst recommend to address the measurement reporting requirement?

A. Create a custom report with tracking points in the process with cable service customer names.

B. Use the My Team Performance scoreboard with the Answer Customer Request activity.

C. Use IBM Business Monitor to create a custom report with events from the engineering department database.

D. Use the My Performance scoreboard with Provide Cable Service filter.

정답: B

문제3

During discovery, a process owner presents the BPM analyst with over 350 Key Performance Indicators (KPIs) determined by executive management based on the goals of the company. What action should the BPM analyst recommend to the process owner?

A. Use all of the KPIs in the process, since the executive team is expecting them to be implemented.

B. Use only the KPIs in the process that support the ability to make decisions, since these are actionable.

C. Use all of the KPIs in the process, since they are all relevant to the different business units of the company.

D. Use only the KPIs in the process that are time-based, since a primary business concern
is time.

정답: B

문제4

A BPM analyst needs to make a change to the connections in the following process diagram. The order of activities needs to be changed so that "Grind Beans" is followed by "Brew Coffee". "Heat Milk" will come last after "Brew Coffee".

How should the BPM analyst make this change to the connection?

A. Click on the "Grind Beans" activity and drag it onto the connection between "Heat Milk" and "Brew Coffee"

B. Click on the connection between "Grind Beans" and "Heat Milk" and drag the connection arrow to "Brew Coffee".

C. Click on the "Brew Coffee" activity and drag it onto the connection between "Grind Beans" and "Heat Milk"

D. Click on the connection between "Heat Milk" and "Brew Coffee" and drag the connection arrow to "Grind Beans"

정답: C

문제5

The Human Resources department has pre-selected 4 processes as candidates for BPM Implementation. They think all these 4 processes have equal business value. They hire a BPM analyst to identify 1 process for BPM Implementation. What questions must the BPM analyst ask in order to identify a process for implementing BPM.

A. 1. Does the process change frequently?
2.Are tasks being communicated informally through emails and phone calls?
3.Is the same data entered multiple times into multiple systems?
4.Is there poor visibility into process performance?

B. 1. Does the process change frequently?
2.Are tasks being communicated informally through emails and phone calls?
3.Does this project have enough IT challenges?
4.Does the process integrate with at least 3 systems?

C. 1. Does the process integrate with at least 3 systems?
2.Are tasks being communicated informally through emails and phone calls?
3.Is the same data entered multiple times into multiple systems?
4.Is there poor visibility into process performance?

D. 1. Is there poor visibility into process performance?
2.Does the process have ad-hoc events?
3.Is the same data entered multiple times into multiple systems?
4.Does this project have enough IT challenges?

정답: A

문제6

A company needs to improve their hiring process and hired a BPM analyst to analyze their current process. The analyst completed documenting the current state process of submitting the hiring request (refer to the process diagram below) and did a "Value-Add" analysis with the process stakeholders.

Identify the "Business Value Add" activities in this process.

A. "Post the position in job websites"

B. "Complete the hiring request form correctly"

C. "Terminate the application"

D. "Inform Dept. of Labor"

정답: D

IBM Blueworks Live IBM Business Process Manager Express or Standard Edition, V8.0 BPM Analysis - C2180-275무료 덤프문제 풀어보기

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