[2026] ServiceNow Certified Implementation Specialist - Hardware Asset Management

문제1

Once the content update adds hardware lifecycle data to your instance, can it be deleted?

A. Yes, it can be deleted or deactivated

B. Yes, it can

C. No, it cannot

D. No, it cannot unless the lifecycle stage is EOL

정답: C

문제2

Why may users request loaner assets even when the requested asset is not available in the local stockroom?

A. The wait-listed loaner asset requests provide visibility to the demand for loaner orders.

B. The request creates an automatic transfer order to move assets from a warehouse with in stock assets.

C. The request automatically creates a purchase order to obtain the assets from a vendor.

D. The wait-listed loaner asset requests provide visibility to streamline internal transfer order flows.

정답: A

설명: (Fast2test 회원만 볼 수 있음)

문제3

When a stock manager receives a new delivery of consumables, what happens if all the following fields match another record in the stockroom?
*Assigned to
*Model
*Model category
*State
*Stockroom
*Substate

A. The stock manager must create a separate model record if the cost per item is more/less

B. The stock manager must merge the consumable records to create a blended quantity and cost

C. The data is automatically merged to create a blended quantity and cost

D. The data is automatically created in a new record if the cost per item is more/less

정답: C

설명: (Fast2test 회원만 볼 수 있음)

문제4

What field must an agent complete when resolving an incident in order for the HAM asset tasks to automatically update all configuration item (CI) and asset records associated to the Incident?

A. Asset and CI Action

B. Asset Action

C. Asset-CI Task Action

D. Asset Task Action

정답: B

설명: (Fast2test 회원만 볼 수 있음)

문제5

Populating CMDB tables using import sets can inadvertently result in duplicate configuration items (CIs). To minimize this duplication, you can apply what process to the import sets?

A. Import set prioritization

B. Manual reconciliation

C. Transformation map consolidation

D. Identification and reconciliation

정답: D

설명: (Fast2test 회원만 볼 수 있음)

문제6

What information would you find on the End of Life tab of the Hardware Asset dashboard? (Choose two.)

A. New hardware assets found by audits

B. Hardware asset disposal status

C. Consumable models up for End of Life

D. Hardware assets disposed (YTD)

정답: B,D

설명: (Fast2test 회원만 볼 수 있음)

문제7

You may adjust a contract when it is in which of the following states? (Choose two.)

A. Expired

B. Extended

C. Canceled

D. Active

E. Renewed

정답: A,D

문제8

For a model to be fully normalized, what must be added to the model record?

A. Model number

B. Version

C. Manufacturer

D. Owner

정답: A

설명: (Fast2test 회원만 볼 수 있음)

문제9

What plugin helps alleviate inconsistencies in company names?

A. Extended CMDB

B. Contract Management

C. Normalization Data Services

D. Data Certification

정답: C

설명: (Fast2test 회원만 볼 수 있음)

문제10

A component is considered an IT asset vs. a configuration item (CI) when you want to do which of the following? (Choose three.)

A. Manage its procurement, maintenance, or retirement

B. Know its relationships to other assets in the CMDB

C. Track its monetary value or costs

D. Track its operational information

E. Manage its associated license, warranty, or lease contracts

정답: A,C,E

설명: (Fast2test 회원만 볼 수 있음)

문제11

Which of the following are considered original costs as opposed to operational expenses? (Choose three.)

A. Maintenance agreements

B. Resource costs for support

C. Warranty costs

D. Delivery costs

E. Replacement parts

F. Purchase price or lease cost

정답: C,D,F

문제12

What are ways to measure trustworthy data? (Choose four.)

A. Transferability

B. Dependability

C. Plausibility

D. Credibility

E. Sustainability

F. Reliability

정답: A,B,D,F

문제13

A scheduled job runs nightly to determine if any rate cards need to be applied to generate expense lines. What is the name of the scheduled job?

A. Process Expense Lines

B. Process Rate Cards

C. Process CM Costs

D. Process FM Costs

정답: D

문제14

Which view within the Hardware Asset Management Workspace enables Asset Managers to work on features such as RMA request lines, asset audits, disposal orders, and stock orders?

A. Asset estate

B. Asset operations

C. Model management

D. Inventory

정답: B

설명: (Fast2test 회원만 볼 수 있음)

문제15

How often are the views in the Hardware Asset Workspace updated?

A. In real time

B. Hourly

C. Every 15 minutes

D. Daily based on scheduled job

정답: A

ServiceNow Certified Implementation Specialist - Hardware Asset Management - CIS-HAM무료 덤프문제 풀어보기

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