ATD The Certified Professional in Talent Development - CPTD무료 덤프문제 풀어보기
A new manager has a team comprised of four different generations of employees. Which action by the manager would be most likely to minimize intergenerational conflict within the team?
정답: D
설명: (Fast2test 회원만 볼 수 있음)
An operations director for a retail call center asks a talent development (TD) manager to analyze the recent rise in incorrect orders, which are up 40% in the past month.
Which action(s) should the TD manager take to determine the root cause(s)?
Which action(s) should the TD manager take to determine the root cause(s)?
정답: A,C,F,G
After collecting evaluation data using a detailed questionnaire, what data display should be used in the first stage of the analysis?
정답: D
설명: (Fast2test 회원만 볼 수 있음)
Which is an example of original work that can be copyrighted?
정답: C
Which approach best demonstrates an organization's learning culture?
정답: A
설명: (Fast2test 회원만 볼 수 있음)
In which scenario would situational leadership be most impactful?
정답: A
설명: (Fast2test 회원만 볼 수 있음)
When establishing a talent development (TD) department, how would the TD director best align the department ' s role to achieve the business strategy?
정답: D
설명: (Fast2test 회원만 볼 수 있음)
An engineering company utilizes two learning management systems (LMSs): one manages technical training, and the other manages professional development (or non-technical training) for all of the company ' s engineers. Over time, changes in reporting requirements have caused the use of two different systems to be difficult and time-consuming. It has been decided that a new LMS is to be selected, with a goal of improving the time constraints of using training information from both systems. A talent development (TD) professional is put in charge of facilitating the selection and implementation of the new LMS.
What should the TD professional do to facilitate the selection process?
What should the TD professional do to facilitate the selection process?
정답: D,E,G
A talent development (TD) professional works at a small Internet-based company. The TD professional is tasked with training a group of customer service representatives to process refunds in a new software application.
Which component(s) should the TD professional include in the training plan?
Step 2
The TD professional is creating the training plan for the new software and wants to develop the learners ' troubleshooting skills by incorporating unexpected complexities that staff might encounter.
Which action(s) should the TD professional take?
Which component(s) should the TD professional include in the training plan?
Step 2
The TD professional is creating the training plan for the new software and wants to develop the learners ' troubleshooting skills by incorporating unexpected complexities that staff might encounter.
Which action(s) should the TD professional take?
정답: B,E
Which is the most important reason for a talent development (TD) professional to complete a business ecosystem analysis?
정답: A
설명: (Fast2test 회원만 볼 수 있음)
An organization with high turnover had attempted to reduce turnover by increasing wages and paid time off.
A year later, the turnover rate had not changed. Which is the best approach for solving the issue?
A year later, the turnover rate had not changed. Which is the best approach for solving the issue?
정답: A
설명: (Fast2test 회원만 볼 수 있음)