[2026] ISQI UXQB Certified Professional for Usability and User Experience - Foundation Level

문제1

For an internal demonstration, one of your colleagues has sketched a new ordering system on a few sheets of paper. Each sheet represents a screen. The contents of the screens are hand-drawn and incomplete. Your colleague changes the screens when someone "clicks" on a button by touching it with a pencil. Which one of the following terms best describes this sketch?

A. Low-fidelity prototype

B. User interface guideline

C. Storyboard

D. High-fidelity prototype

E. Style guide

F. Wireframe

정답: A

문제2

Which one of the terms below best characterises the following description?
Elena Montgomery, Human Resources Coordinator, Fluid Pharmaceuticals
Elena is 35 years old. She shares an apartment with her boyfriend of 4 years - they have no children. Her favourite pastimes are dancing tango and preparing wonderful tapas. She speaks conversational Spanish.
Elena spends most of her day processing forms that are needed to hire, transfer, or discharge employees in the Marketing department. If something is incomplete or unclear, she takes the time she needs to find the answer.
She is an expert in all relevant forms and procedures.
Elena's goals: Advance in HR, excellence through accuracy; helpfulness; do not fall behind.

A. Persona

B. User group profile

C. As-is scenario

D. Use scenario

E. Prototype

F. User group

정답: A

설명: (Fast2test 회원만 볼 수 있음)

문제3

"The level of understanding and implementation of a systematic human-centred design process within an organisation" is:

A. Effectiveness

B. Satisfaction

C. LeanUX

D. Usability Maturity

E. Humancentred design

F. Accessibility

정답: D

문제4

Which one of the following methods is most useful in helping to develop the navigation structure of a new website?

A. Card sorting

B. Heuristic evaluation of a high-fidelity prototype

C. Heuristic evaluation of a low-fidelity prototype

D. Contextual interview

E. Focus group

F. Storyboard

정답: B,E

문제5

Choose three correct statements on the definition of a user survey.

A. User surveys should be used to evaluate risk assessments and the general risk tolerance of users

B. User surveys should be developed in accordance with the human-centred design

C. A usability evaluation where users are asked about information for usage in establishing personas

D. A usability evaluation where users are asked to report subjective data into a questionnaire based on their experience of using an interactive system.

E. User surveys are not important in the human-centred design

F. User surveys can be used to evaluate users' satisfaction with an interactive system and to gather information on the context of use.

정답: B,D,F

문제6

What is a contextual interview?

A. Establishes focus groups

B. A contextual interview takes place at the location where the user's interaction with the interactive system usually takes place, for example the user's workplace, their home or in a shop

C. An contextual interview takes place in a neutral environment, for example in a meeting room.

D. A contextual interview takes place at any other location than the location where the user's interaction with the interactive system usually takes place, for example in a neutral environment, not their home or in a shop.

정답: B

문제7

Which one of the following statements best describes the term, "mental model"?

A. A description of a fictitious but realistic user and what they intend to do when using an interactive system

B. A low-cost, simple model of a design or concept used to gather feedback from users and other stakeholders during the early stages of design

C. A person's thought process about how an interactive system works

D. A data model of how usability test participants felt about an interactive system following a usability test session

E. A description of the subtasks within a task that have to be carried out in order to reach the user's goals

F. Information to help a user to interact with an interactive system

정답: C

문제8

Fill in the blank:
The interviewer should use open and neutral interview questions rather than closed and__________ questions

정답:

leading

문제9

The options below include some of the activities in a human-centred design process. Which one of these options lists those activities in the correct order?

A. Plan the human-centred design process > Evaluate the designs against user requirements > Incorporate the organisational requirements

B. Specify the user requirements > Plan the human-centred design process > Evaluate the designs against user requirements

C. Understand and specify the context of use > Specify the user requirements > Produce design solutions to meet user requirements

D. Specify the user requirements > Understand and specify the context of use > Evaluate the designs against user requirements

E. Understand and specify the context of use > Evaluate the designs against user requirements > Release the draft prototype

F. Understand and specify the organisational requirements > Understand the user requirements > Produce design solutions to meet organisational requirements

정답: C

문제10

The figure below shows the relationship between human-centred design activities according to ISO 9241 -210.
Which two errors does this drawing contain?

A. The activity "Management approves user requirements" is missing

B. The activity "Specify user-centred functions" is missing

C. One of the grey, hatched arrows denoting iteration is missing

D. The title "Specify the user requirements" should be "Specify the user requirements to meet the context of use"

E. The activity "Create prototypes" is missing

F. The title "Evaluate the designs against organisational requirements" should be "Evaluate the designs against user requirements"

정답: C,F

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