SAP Certified Associate - Implementation Consultant - SAP Service Cloud - C_C4H51_2405무료 덤프문제 풀어보기

A. The activity list is automatically generated by the system based on your scoping decisions.

B. Fine-tuning is the process of generating the activity list by
Answer :ing que-stions about which business processes will be implemented.

C. Scoping is the process of matching your individual business requirements to predefined solution capabilities.

D. Scoping is a prerequisite to enable users to export reports to Microsoft Excel.

A. Automatic time recording can be done by choosing "Start recording" and "Stop recording".

B. Code list restrictions are not possible for the Time Type field.

C. You can activate Microsoft Outlook integration for time recording.

D. Time recording can be done without assignment to a ticket.

E. Time sheets can be submitted for approval.

A. Incident category

B. Process category

C. Maintenance category

D. Cause category

E. Warranty category

A. Download the template.

B. Schedule an MDRO job.

C. Map the data fields to the data fields offered in the template.

D. Delete the header with the field names in the template.

A. Page Layout tool

B. Adaptation tool

C. Workflow with a Field Update action type

D. Language Adaptation tool

A. Create a workflow rule.

B. Maintain the fine-tuning activity for contracts.

C. Select the relevant scoping ques-tion.

D. Maintain a reference date in the contract.

A. Create an interactive dashboard

B. Create a report based on the Tickets data source

C. Create a Cloud data source

D. Create a joined data source

A. Create an account with the email address of the customer.

B. Set up service categories and service catalogs.

C. Set scoping ques-tions and outgoing email details in fine-tuning.

D. Create an email template for responses.

E. Configure the email address in the communication channel.

A. Installed base

B. Account hierarchy

C. Ticket hierarchy

D. Registered product