[2026] SAP Certified Application Associate - SAP Field Service Management

문제1

You are a service planner in SAP Field Service Management. How can you find a suitable technician in the planning board?

A. Use a filter.

B. Use a checklist.

C. Use a business rule.

D. Use a workflow.

정답: A

문제2

How can you set up authorizations in the Administration module in SAP Field Service Management? Note:
There are 2 correct answers to this question.

A. Assign permissions to user groups.

B. Assign users to permissions.

C. Assign user groups to users.

D. Assign user groups to permissions.

정답: A,C

문제3

You want your customers to be able to create service requests from the Customer Self-Service portal. What are the prerequisites for providing this function? Note: There are 3 correct answers to this question.

A. You must have business rules configured.

B. You must have a portal user account.

C. You must have Moment-Sets defined for equipment.

D. You must have auto-release of assignments.

E. You must have equipment records against your account.

정답: A,C,E

문제4

What is one of the main use cases for a Smartform?

A. Provide smart progress feedback to the dispatcher.

B. Capture customer feedback.

C. Generate a list of service team availability.

D. Provide a script for service execution

정답: D

문제5

As a service planner, you are viewing the list of best matching technicians, which information is displayed?
Note: There are 2 correct answers to this question.

A. Booked assignments

B. Availability Status

C. Missing Skills

D. Worktime pattern

정답: B,C

문제6

What can you use to create and manage different absence and reservation types in order to accurately reflect a technician's availability?

A. Time slots

B. Service call

C. Activity

D. Assignment

정답: A

문제7

Which of the following is supported in business rules?

A. Linked list

B. Array

C. Stack

D. Heap

정답: B

문제8

As a technician, you want to record expenses. Which There are 3 correct answers to this question.

A. Service call

B. Business partner

C. Equipment

D. Purchase order

E. Activity

정답: A,B,E

문제9

Which actions can you use in a Business Rule configuration? Note: There are 3 correct answers to this question.

A. Build Query

B. Delete Report

C. Delete Object

D. Create Requirement

E. Create Object

정답: C,D,E

SAP Certified Application Associate - SAP Field Service Management - C_FSM_2211무료 덤프문제 풀어보기

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