[2026] SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP3

문제1

Which of the following statements are correct for Partner Determination Procedure customizing?
There are 3 correct answers to this question.
Response:

A. Access sequence is assigned to partner determination procedure.

B. Partner determination procedure can not be assigned to item category.

C. Partner function set up can influence calendar maintenance.

D. Partner function category is assigned to partner function.

E. Access sequence is assigned to Partner function.

정답: C,D,E

문제2

Extended UI enhancements can be implemented using the 'Component Enhancement workbench' concept.
Which of the following is NOT part of this concept?
Please choose the correct answer.
Response:

A. An enhancement set can be created using the Easy Enhancement Workbench.

B. An enhancement set can be defined independently of Easy Enhancement Workbench extensions.

C. An enhancement set is used to group several component enhancements together.

정답: A

문제3

Which one of the following are functional enhancements of the Service Contract that generate followup documents at specified points in time as individual or periodic scheduling?
Please choose the correct answer.
Response:

A. Service Plan

B. Service level agreements

C. Quotation Order

D. Service Order

정답: A

문제4

There are standard tasks performed by the Interaction Center Manager. Which of the following activities can be related to the Interaction Center manager?
Please choose the correct answer.
Response:

A. SLA definition.

B. Rule policy creation.

C. User rules creation

D. Script forwarding.

정답: B

문제5

Your customer wants to use a new business activity to capture trade fair contacts. Which of the following settings are mandatory to fulfill this requirement?
There are 2 correct answers to this question.
Response:

A. Define a transaction type for the trade fair contacts with leading transaction category "business activity."

B. Create a new task type to initiate follow-up activities with the trade fair contacts.

C. Maintain item category determination for the trade fair contact transaction type.

D. Maintain business-activity-relevant data for the trade fair contact transaction type.

E. Maintain questionnaire determination for the trade fair contact transaction type.

정답: A,D

문제6

Sources for a access sequence could be:
There are 3 correct answers to this question.
Response:

A. Business Partner relationships

B. Territory Management.

C. Pricing Hierarchy

D. Installation component

E. Organizational Model

정답: B,C,E

문제7

What is the Integrated Communication Interface (ICI) used for in SAP CRM?
Please choose the correct answer.
Response:

A. To enable communication between SAP CRM and Computer Telephony

B. To enable communication between SAP CRM and SAP ERP

C. To enable communication between SAP CRM and SAP SCM

D. To enable communication between SAP CRM and mobile clients

정답: A

문제8

Partner processing involves which of the following?
There are 4 correct answers to this question.
Response:

A. Partner function

B. Access Sequence

C. Partner function category

D. Partner Item Category

E. Partner determination procedure

정답: A,B,C,E

문제9

Which of the following components embedded in the CRM middleware are part of the CRM Web Channel environment?
There are 2 correct answers to this question.
Response:

A. Communication management software

B. Internet Pricing and Configurator (IPC)

C. Index server and search engine.

D. Consolidated database (CDB).

정답: B,C

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