Salesforce Certified Strategy Designer - Certified-Strategy-Designer무료 덤프문제 풀어보기
A strategy designer is working with a team to assess and prioritize potential opportunities for an upcoming product release using the Design Thinking methodology.
Which next step should the designer recommend to assist with prioritization?
Which next step should the designer recommend to assist with prioritization?
정답: C
설명: (Fast2test 회원만 볼 수 있음)
Cloud Kicks wants to launch a campaign that rewards customer behavior by giving away free merchandise, which key business criteria should be ensured?
정답: C
설명: (Fast2test 회원만 볼 수 있음)
Poll results reveal consumers would like to be future-ready through more inclusive products and experiences.
What should the strategy designer intentionally do to drive this outcome7
What should the strategy designer intentionally do to drive this outcome7
정답: A
설명: (Fast2test 회원만 볼 수 있음)
A start-up specializing in healthcare is beginning the research and development phases for an application intended for patients and doctors. The strategy designer wants to help both audiences evaluate and prioritize ideas, opportunities, and features toward a shared understanding of a new patient experience.
Which tool should be used to facilitate and share this vision"
Which tool should be used to facilitate and share this vision"
정답: C
설명: (Fast2test 회원만 볼 수 있음)
Cloud Kicks' stakeholders da strategy designer to help with their business goal of reducing support costs. After a series of interviews, the designer recommends self-service in Experience Cloud as a way to address the goal.
Which capability should drive self-service in Experience Cloud?
Which capability should drive self-service in Experience Cloud?
정답: A
A strategy designer is hired to help service agents pool their shared knowledge, see the bigger picture, and understand what may be causing poor and disjointed support experiences, and where other pain points and opportunities may lie.
Which method of co-design workshop should be used?
Which method of co-design workshop should be used?
정답: B
설명: (Fast2test 회원만 볼 수 있음)
A strategy designer is teaching a marketing team how to use the How Might We format for challenge framing.
What is the reason the statement should sav "How might we" instead of "How will we"?
What is the reason the statement should sav "How might we" instead of "How will we"?
정답: A
설명: (Fast2test 회원만 볼 수 있음)
A newly formed design team at Cloud Kicks is concerned their work will suffer if they are not better aligned.
Which tool should a strategy designer recommend for the team to begin alignment7
Which tool should a strategy designer recommend for the team to begin alignment7
정답: B
설명: (Fast2test 회원만 볼 수 있음)
A strategy designer is kicking off a project to reimagine the high-end private banking experience for a financial services company.
What should they do to learn about the unique expectations of the company's customers?
What should they do to learn about the unique expectations of the company's customers?
정답: A
설명: (Fast2test 회원만 볼 수 있음)
Cloud Kicks (CK) is launching a new online store and wants to get a better understanding of its market wants and needs to create compelling customer experience. CK's strategy designer recommends utilizing the Jobs to Be Gone framework.
What are the core principles of the Jobs to Be Gone framework?
What are the core principles of the Jobs to Be Gone framework?
정답: B
설명: (Fast2test 회원만 볼 수 있음)
The strategy designers at Cloud Kicks are leading a large number of projects initiated by various stakeholders. They implement an Impact & Effort matrix to help them prioritize their work.
What is the purpose of an Impact & Effort matrix?
What is the purpose of an Impact & Effort matrix?
정답: B
설명: (Fast2test 회원만 볼 수 있음)