[2026] Salesforce Certified Experience Cloud Consultant

문제1

Zephyrus Relocation Services (ZRS) plans to build a portal for its partners. The portal needs to show company information and brand details on the Account Management page.
Which templates shouldZRS consider to build the portal?
Choose 2 answers

A. Customer service

B. Help Center

C. Build Your Own

D. Partner Central

정답: C,D

설명: (Fast2test 회원만 볼 수 있음)

문제2

Ursa Major Solar (UMS) has seen exponential growth in recent years. The Incoming call volume to the support center has gone up exponentially as well, and is now reaching unmanageable levels.
What should UMS consider to help the situation?

A. Create a self service community using Customer Service template.

B. Create virtual support agents using Chat Bot template.

C. Create a peer-to-peer forum using Self Service template.

D. Create a smart queue router using Service Cloud template.

정답: A

설명: (Fast2test 회원만 볼 수 있음)

문제3

No More Homelessness (NMH) recently launched a public site. The Support team has received feedback that someof the articles aren't showing up in the search results for unauthenticated or guest users.
How can NMH ensure that articles are shared with all guest users?

A. Select "Public" organization-wide default for the article type at the org level.

B. Create a custom profile for Public access.

C. Select "Visible in Public Knowledge Base" at the article level.

D. Create a custom permission set for Public access.

정답: C

설명: (Fast2test 회원만 볼 수 있음)

문제4

Cloud Kicks (CK)wants to organize content on its site so that users can easily search and brows for information.
Which three features should CK use to accomplish this goal?

A. Navigational Topics

B. Content Graph

C. Navigation Tree

D. Featured Topic

E. Content Topics

정답: B,C,E

설명: (Fast2test 회원만 볼 수 있음)

문제5

Ursa Major Solar would like its Experience Cloud site's guest users to benefit from the suggestions that come from autocomplete on search terms.
How should the administrator configure this?

A. In the Search component property editor, open the Autocomplete section and click desired objects to appear in autocomplete. Select "publicly available".

B. In Salesforce Setup, type "support settings" in the quickfind box. Under the Autocomplete header, select the objects to appear in autocomplete for guest users.

C. In the Hero component property editor, open the Search Results section and click desired objects to appear in autocomplete. Select "publicly available".

D. Use the Developer Console to add code to allow for autocomplete functionality.

정답: A

설명: (Fast2test 회원만 볼 수 있음)

문제6

DreamHouse Realty (DR) is designing a digital experience for its global real estate team. The realtors will need access to Knowledge, reports and dashboards, and Leads coming in from the website. Leads are converted to Opportunities by an internal DR deal desk.
Which license type meets this requirement?

A. Partner Community

B. Customer Community

C. Channel Account

D. Customer Community Plus

정답: A

설명: (Fast2test 회원만 볼 수 있음)

문제7

Which three fields are required creating Experience Cloud users using Data Loader?
Choose 3 answers

A. Role Id

B. Currency

C. Profile Name

D. First Name

E. Profile Id

정답: B,D,E

설명: (Fast2test 회원만 볼 수 있음)

문제8

Ursa Major Solar (UMS) would like to display a collection of news articles it has added to a workspace in Salesforce via a CMS Collection in its customer portal.
Where should UMS create the CMS collection before configuring the CMS Collection component in Experience Builder?

A. Content Management inWorkspaces

B. Administrator in Workspaces

C. Branding Sets

D. Community Setting

정답: A

설명: (Fast2test 회원만 볼 수 있음)

문제9

Universal Containers (UC) works with regional partners to sell localized products. UC Is actively accepting new partner applications in certain regions. Partners can only apply using uCs referral program, and the application form in certain regions can potentially contain a varying degree of sensitive information. The list of existing partners must not be shared with the general public.
What should the Experience Cloud consultant recommend?

A. Create an authenticated digital experience for partners and allow them to refer other partners in their region.

B. Create a public site for prospect partners, show them a nondisclosure agreement, and allow them to fill out on application form on the site.

C. Create a public site for existing partners and allow them to generate token-based referral links for prospect partners.

D. Create an app for the Internalbusiness development team and allow them to generate token-based referral links for existing partners In their region.

정답: D

설명: (Fast2test 회원만 볼 수 있음)

문제10

What are three valid topic types? Choose 3 answers

A. Content Topic

B. Trending Topic

C. Standard Topic

D. Featured Topic

E. Navigational Topic

정답: B,C,D

설명: (Fast2test 회원만 볼 수 있음)

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