EXIN IT Service Management Foundation based on ISO/IEC 20000 (EX0-115日本語版) - EX0-115日本語무료 덤프문제 풀어보기

A. Option C

B. Option D

C. Option A

D. Option B

A. Configuration Management Database (CMDB)

B. Capacity Database

C. Definitive Software Library (DSL)

D. Software Distribution Library

A. Option C

B. Option D

C. Option A

D. Option B

A. Option C

B. Option D

C. Option A

D. Option B

A. Customer

B. Service provider

C. End user

D. Supplier

A. Service Desk

B. Change Management

C. Incident Management

D. Customer Relationship Management