[2026] HP LaserJet Solutions - HP2-B25 무료 시험 문제

문제1

Your customer might need to add additional memory to the formatter when regularly printing images such as complex graphics or two-sided PostScript documents. What are important considerations when adding memory? (Select two.)

A. Memory types should never be mixed (for example EDO with SDRAM).

B. Static discharge can cause damage that may not be immediately apparent.

C. The same or faster speed memory should always be used.

D. The DIMM in slot 4 should never be replaced. It is the Firmware DIMM.

E. After installing additional DIMMs, you should initialize by performing a Cold Reset procedure.

정답: B,C

문제2

Your control panel has a message indicating a specific component failure. Which type of message is this?

A. error message

B. status message

C. service message

D. information message

정답: A

문제3

What is the first step to identify any paper jam condition?

A. Verify that all printer solenoids are operational.

B. Determine which of the printer clutches are slipping.

C. Identify where the leading edge of the paper stops.

D. Determine if the printer fusing assembly is functional.

E. Determine if the printer fusing assembly is functional.

정답: C

문제4

What is one difference between a serial port and a parallel port?

A. Parallel cables tend to be much longer than serial cables.

B. Parallel ports send eight bits of data over multiple wires simultaneously, while serial ports send one bit at a time.

C. Using a serial port and cables tends to be more expensive than using a parallel port and cables.

D. Serial ports send eight bits of data over multiple wires simultaneously, while parallel ports send one bit at a time.

정답: B

문제5

Certpaper.com has a LJ 9000 printer connected to a 3000 sheet Stapler/Stacker. The stapler/stacker has been serviced and the now the printer is booting up with a 49.4c02 error. What needs to be done to resolve the issue?

A. the 3000 sheet stapler/stacker firmware needs to be upgraded

B. the printer firmware needs to be upgraded

C. the firmware DIMM needs to be replaced

D. the stapler/stacker was left in service mode after servicing, and needs to be reset

정답: B

문제6

You are dispatched to Certpaper.com location where a LaserJet printer is experiencing intermittent failures and error conditions. What diagnostic tool should you utilize to troubleshoot and diagnose the problem?

A. Maintenance logs

B. Engine test

C. Configuration page

D. Event log

정답: D

문제7

What are the functionalities of an HP printer driver? (Select two.)

A. installs directly onto a multi-function printing device through the printer control panel

B. makes printer options and accessories available in the operating system and in applications

C. translates application language into printer language so the printer understands commands sent to it

D. updates firmware automatically to printing devices that it is connected to

정답: B,C

문제8

What type of control panel message informs you of data and print errors?

A. warning messages

B. error messages

C. critical error messages

D. service messages

정답: B

문제9

A jam code can locate a jam, and often identify the cause of the jams. What does the code read in the paper path?

A. rollers

B. flags

C. trays

D. sensors

정답: B

문제10

After installing new memory modules in a LaserJet printer you are receiving memory error messages in the control panel. What recommended course of action would you follow to troubleshoot this problem?

A. Test for a faulty power source by moving the printer to another AC outlet.

B. Verify you have configured the new memory size properly in configuration/setup.

C. Ensure the customer's software application has the proper drivers installed to support the new memory.

D. Verify that the memory modules are correct for this printer.

정답: D

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