[2026] Pegasystems Certified Pega Business Architect (CPBA) 74V1

문제1

A survey is sent to a customer via email. How do you configure a solution to ensure the email includes the case ID for the survey?

A. Delegate a business rule so representatives can customize the email content as needed on a case-by-case basis

B. Create a process using the Send Email step allowing representatives to quickly add the case ID to the email

C. Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog

D. Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey

정답: B

문제2

You are assigned to a Pega implementation project as a Pega business architect. Which task are you expected to perform?

A. Identify the scope of the initial release

B. Identify the initial backlog of case types

C. Help to refine user stories ahead of a sprint

D. Organize the Project Kickoff meeting

정답: A

문제3

You have created a new report that contains a list of employees, hire dates, and managers. You have been asked to display each manager in a row. Beneath each manager row, you must list the employees of the manager and their hire dates.
How do you support this request?

A. Summarize the manager column

B. Sort the manager column

C. Group the manager column

D. Filter the manager column

정답: C

문제4

A help desk ticket case type is defined as follows:

If the Process ticket step is configured to set the status to Pending-Verification, when is the status of the case set to Pending-Verification?

A. When the Process ticket step starts

B. When the Process ticket step completes

C. When the Triage stage completes

D. When Verify solution step starts

정답: A

문제5

You are designing a medical claim case type and have the following requirement: Medical claims must be resolved within 5 days.
To meet this requirement you need to set the _____ in the service level to 5 days.

A. goal

B. passed deadline

C. deadline

D. urgency

정답: C

문제6

While running through a case life cycle, a business stakeholder notices a problem in a summary view. The view should be read-only but half of the form can be edited.
How can the business communicate this problem to the development tem using Agile Workbench?

A. Create a bug

B. Create a note

C. Create a story

D. Create a comment

정답: B

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