[2026] Pegasystems Pega Certified System Architect (PCSA) 84V1

문제1

From the employee training portal, an employee opens a new Enrollment case, submits course selections, and receives an email confirmation. There is an error in the email confirmation. You must identify the cause of the error by recording a set of interactions on the portal and testing expected behavior on the data collection fields.
What three steps, when applied in combination, achieve the required testing? (Choose Three)

A. Add field validations on the course selection step.

B. Add stage-entry validations on the Enrollment case fields.

C. Run a new Enrollment case from the employee training portal.

D. Add assertions on the UI elements to verify correct data collection.

E. Create a test case for the employee portal.

정답: B,C,D

문제2

An accident claim case creates a vehicle claim case for each vehicle involved in an accident.
Which two configurations prevent the accident claim case from resolving before all vehicle claims are resolved? (Choose Two)

A. Add an optional process to pause the accident case until the vehicle claims are paid.

B. Add each vehicle claim as a child case of the accident claim.

C. Add a wait shape to the accident claim case to wait until all vehicle claims have a status of Resolved.

D. Add a manual approval step to the accident claim case.

정답: B,C

문제3

You are creating a case type to process job applications for a large corporation. Job applications for security positions require a physical assessment in addition to the standard criminal background check. The physical assessment can occur before or after the background check.
How do you configure a case type to achieve the required behavior?

A. Create a process on one stage for the background check and a process on another stage for the physical assessment.

B. Create a process for the physical assessment that is parallel to the background check process.

C. Create a process for the physical assessment that is followed by a process for the background check.

D. Create a process for the background check and an optional process for the physical assessment.

정답: C

문제4

You configure an application to allow users to download a mobile app. When users select one of the three supported platforms (Android, iOS, or Windows Mobile), the application opens a new window pointing to the appropriate app store.
How do you configure this behavior?

A. Add one button and configure three action sets. In each action set, specify a click event and add an action that opens the vendor's URL in a window.

B. Add one button and configure one action set. In the action set, specify a click event with three actions to open each vendor URL in a window. Apply a when rule to each action to determine the correct URL.

C. Add a button for each platform and configure an action set for each button. In each action set, specify a click event and add an action that opens the vendor's URL in a window.

D. Add three check boxes and one button. For each check box, configure an action set with a click event to set the value of the URL. For the button, configure an action set with a click event to open the URL in a window.

정답: C

문제5

You have been asked to create a pie chart that shows the number of employees in each regional office, and the name of the manager in each office. A list report contains columns for Employee Name, Manager Name, and Office.
How do you configure the list report to create the pie chart?

A. Summarize the Employee Name and Manager Name columns.

B. Group the Employee Name and Office columns.

C. Summarize the Employee Name column.

D. Group the Employee Name column.

정답: C

문제6

Hotspot Question
A library application used by staff creates a loan request case when a member wishes to borrow one or more books. As part of the case process, the application shows the staff a read-only list of outstanding past-due books to remind the member to return late books.
In the Answer Area, select the Data page definition for this use case.

정답:

문제7

You are designing a credit transaction case type and have the following requirement: Transaction disputes must be resolved within 3 days.
To meet this requirement, you need to set the _____________ in the service level to 3 days.

A. goal

B. passed deadline

C. deadline

D. urgency

정답: C

문제8

A car insurance quote requires a view for potential customers to enter information to process the request. What are the three primary decisions to make before you add fields to the view?
(Choose Three)

A. Do users need to see the field?

B. How do users enter values into the field?

C. Is field entry required?

D. Are processing actions applied to the field?

E. Does the field require a data source?

정답: A,D,E

문제9

A life insurance company has satellite offices in various countries. Each satellite office has a work queue. Company policy requires that life insurance underwriting be assigned to offices based on the policy owner's residence.
Which routing approach supports this requirement?

A. Route the assignment to the correct work queue by using an authority matrix.

B. Route the assignment to a specific underwriter based on business logic.

C. Route the assignment to the correct work queue based on business logic.

D. Route the assignment to the correct work queue by using a reporting structure.

정답: C

문제10

Using the following Refund case life cycle, how do you design this case to skip the Item Return stage if the item will not be returned?

A. Add a decision in the Item Return process to change the stage when a return is not necessary.

B. Add an Item Retention alternate stage and define a process for retention of item.

C. Replace the Wait step in the Item Return stage with a Change Stage step.

D. Add a condition to skip the Item Return stage when a return is not necessary.

정답: D

문제11

In a purchase request case type, you have the following requirement: Purchase requests should automatically go to a manager of an employee.
To meet this requirement, you design a case with a ____________.

A. step that routes to the manager

B. stage to route requests to the manager

C. change stage step to allow the employee to route to the manager

D. process that routes to the manager

정답: A

문제12

A requirement states: When a customer applies for a credit card, a credit check must be completed in order for the credit card to be approved.
Select the case type relationship that satisfies the requirement.

A. Make credit check a spin-off case of credit card request.

B. Make credit card request a child case of credit check.

C. Make credit check a child case of credit card request.

D. Make both loan request and credit check top cases.

정답: A

문제13

Choose two use cases that require the configuration of conditional paths within the case type.
(Choose Two.)

A. A scholarship eligibility application requires students to enter standardized test scores. Students withy qualifying test scores can schedule an interview. Students without qualifying test scores receive a rejection email.

B. An application requires customers to specify the type of request from a drop-down list. The request routes to the appropriate department work queue. A user with access to the work queue processes the case through fulfillment.

C. A shopping application requires a guest to fill out payment information. A user who enters a membership number skips the payment information step.

D. A catering booking application requires customers to enter information about expected party size, event date, and event time. When customers submit the information, the catering company sends a confirmation email.

정답: A,B

문제14

Drag and Drop Question
From the left, drag each report into the corresponding report type on the right.

정답:

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