Salesforce Certified Sales Representative - Salesforce-Sales-Representative무료 덤프문제 풀어보기
A sales representative is using elicitation techniques to gain a better understanding of their customer's business strategies, goals, initiatives, and challenges.
What are three elicitation techniques the sales rep should use?
What are three elicitation techniques the sales rep should use?
정답: B
설명: (Fast2test 회원만 볼 수 있음)
A sales representative is having a difficult conversation with a customer who is delaying making a decision to move forward without providing much detail.
What should the sales rep do to uncover why the customer is delaying the decision?
What should the sales rep do to uncover why the customer is delaying the decision?
정답: A
설명: (Fast2test 회원만 볼 수 있음)
A sales representative has a low conversion rate during theproposal phase of the pipeline. They notice there are a few sentences about the prospect objectives, two pages on the specifications and deliverables, and then a small portion on the investment.
Which adjustment will help the sales rep win more work by being more customer-centric?
Which adjustment will help the sales rep win more work by being more customer-centric?
정답: C
설명: (Fast2test 회원만 볼 수 있음)
A sales representative is looking for ways to engage with a prospect at a greenfield accounton a digital platform.
Which customer-centric approach should be used by the sales rep?
Which customer-centric approach should be used by the sales rep?
정답: B
설명: (Fast2test 회원만 볼 수 있음)
A sales representative identifies a strong business case for a customer and hosts a demo to show them potential offerings and solutions.
What is the next sales pipeline stage the sales rep should enter to summarize and address the potential customer's needs?
What is the next sales pipeline stage the sales rep should enter to summarize and address the potential customer's needs?
정답: B
설명: (Fast2test 회원만 볼 수 있음)
A new sales representative is struggling to fill the top of their sales funnel.
What is the potential benefit of revisiting dead opportunities?
What is the potential benefit of revisiting dead opportunities?
정답: C
설명: (Fast2test 회원만 볼 수 있음)