To access all Agentforce Financial Services functionalities available out of the box, a consultant must install the Financial Services Cloud (FSC) Managed Package and the Unmanaged Extension Packages. Which two functionalities are included in the FSC Unmanaged Extension Packages?

• A. The Commercial Banking dashboard
• B. Field sets that configure how fields display in the client and household profiles
• C. Predefined list views of clients and households
• D. Custom objects to track Financial Accounts and Household

The investor relations director of a large insurance company just published a press release after the company ' s Quarterly Earnings Call to report about its digital transformation implementing Agentforce Financial Services. Which three value outcomes should the company ' s stakeholders expect?

• A. Streamlined the entire deal lifecycle with Agentforce Financial Services, leveraging relationship maps and interaction history in business development/discovery to accelerate pipe management and research
• B. Improved customer onboarding experiences by fast-tracking and simplifying document tracking and approvals via Financial Services Action Plans
• C. Drove Advisor productivity with a daily task list, client life events, opportunities, and aggregated household information directly from the Financial Services Home Page
• D. Automated claims orchestration via straight through processing workflow rules from OmniStudio with minimal human intervention from insurance adjusters or underwriters, allowing claims to be completed faster and at scale
• E. Achieved higher CSAT and NPS scores attributed to personalized customer experiences driven by shorter waits due to decreased average case handle times and improved self-service solutions via Einstein Bots for Agentforce Financial Services

Which step is required to give a group of users access to a Financial Deal?

• A. Change organization-wide defaults (OWD) sharing on the Financial Deal object to Public Read/Write.
• B. Share a financial deal record with a group by adding them as participants to the record from the Financial Deal Participants related list.
• C. Create a Financial Deal permission set and assign it to the users that should have access to Financial Deals.
• D. Update Industries Settings to give users access to the Financial Deal object.

A new custom object has been created, and the records of this object will be created through integration with another system. What should a consultant do to ensure the data is loading into the correct fields in Agentforce Financial Services?

• A. Use a CSV file with the data created and use Data Loader to map to the correct field.
• B. Utilize a field mapping file with the external system data location and the corresponding field in Salesforce.
• C. Ensure custom metadata is configured and each custom metadata record details where the data will be sent.
• D. Create a junction object between the external system and the new customer object where the data will reside.