Salesforce Trailhead Virtual Bootcamp for New Admins - TVB-201무료 덤프문제 풀어보기
The Administrator at Cloud Kicks need to automatically route support cases, regardless of how they are created, to a queue based on case priority.
What tool should the administrator use?
What tool should the administrator use?
정답: A
설명: (Fast2test 회원만 볼 수 있음)
Cloud Kicks want to have consistency when communication with customers on cases. The company has requested messages to be sent in an email channel with categories to help search for the proper message.
Which Solution Should be administrator suggest to meet this requirement?
Which Solution Should be administrator suggest to meet this requirement?
정답: D
설명: (Fast2test 회원만 볼 수 있음)
A sales rep at Ursa Major Solar has launched a series of networking events. They are hosting one event per month and want to be able to report on campaign ROI by month and series.
How should the administrator set up the Campaign to simplify reporting?
How should the administrator set up the Campaign to simplify reporting?
정답: D
설명: (Fast2test 회원만 볼 수 있음)
A user at Cloud Kicks is having issues logging in to Salesforce. The user asks the administrator to reset their password.
Which two options should the administrator consider when resetting the user's password?
Choose 2 answers
Which two options should the administrator consider when resetting the user's password?
Choose 2 answers
정답: B,C
설명: (Fast2test 회원만 볼 수 있음)
Ursa Major Solar has a path on Case. The company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from reverting the Case back to a previous status.
Which feature should an administrator use to fulfill this request?
Which feature should an administrator use to fulfill this request?
정답: B
설명: (Fast2test 회원만 볼 수 있음)
Users at Universal Containers would like to visually see the sales stages on an Opportunity page. The administrator is configuring path for Opportunities.
Which is an important consideration for path configuration?
Which is an important consideration for path configuration?
정답: C
설명: (Fast2test 회원만 볼 수 있음)
The sales manager at cloud Kicks approves time off for their employees. They asked the administrator to ensure these requests are seen and responded to by a backup manager while the sales manager is out on vacation.
What should administrator use to fulfill the requirement?
What should administrator use to fulfill the requirement?
정답: D
설명: (Fast2test 회원만 볼 수 있음)
Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned Cases that have been open for more than 2 hours to an urgent Case queue and alert the support manager.
which feature should an administrator configure to meet this requirement?
which feature should an administrator configure to meet this requirement?
정답: A
설명: (Fast2test 회원만 볼 수 있음)
Cloud Kicks has created a screen flow for their sales team to use when they add new leads. The screen flow collect name, email and shoe preference. which two things should the administrator do to display the screen flow? Choose 2 answers
정답: A,B
설명: (Fast2test 회원만 볼 수 있음)
Universal Containers has enabled Data Protection and Privacy for its org.
Which page layouts will have the Individual field available for tracking data privacy information?
Which page layouts will have the Individual field available for tracking data privacy information?
정답: C
설명: (Fast2test 회원만 볼 수 있음)
Sales and Customer Care at Ursa Major Solar need to see different fields on the Case related list from the Account record. Sales users want to see Case created date and status while Customer Care would like to see owner, status, and contact.
What should the administrator use to achieve this?
What should the administrator use to achieve this?
정답: D
설명: (Fast2test 회원만 볼 수 있음)
The marketing team wants a new picklist value added to the Campaign Member Status field for the upsell promotional campaign.
Which two solutions should the administrator use to modify the picklist field values?
Choose 2 answers
Which two solutions should the administrator use to modify the picklist field values?
Choose 2 answers
정답: B,D
설명: (Fast2test 회원만 볼 수 있음)
Ursa Major Solar is noticing a decrease in deals with a cross-sell opportunity type and wants to share all cross-sell opportunities with a team of subject matter experts in their organisation. The company has different roles, and the organisation wide default opportunity is set to private.
How should the administrator accomplish this?
How should the administrator accomplish this?
정답: B
설명: (Fast2test 회원만 볼 수 있음)