Avaya Aura Contact Centre Maintenance & Troubleshooting - 3301무료 덤프문제 풀어보기
You must change the hostname or the Contact Center Manager Server (CCMS) in an Avaya Aura contact Center (AACC) installation which contains only CCMS and Contact Center Manager Administration (CCMA).
After changing the computer name on the CCMS server, what is the next step in the hostname change procedure?
After changing the computer name on the CCMS server, what is the next step in the hostname change procedure?
정답: C
You are planning a migration of an existing Avaya IMI-S Contact Center RIs.7.0 installation to Avaya Aura Contact Center (AACC) RIs.6.x. The Installation consists of standalone Contact Center Mai Server (CCMS), Contact Center Manager Administration (CCMA) and Communication Control Toolkit servers. You plan to migrate each server during a separate maintenance window.
In which order must you perform the server migrations?
In which order must you perform the server migrations?
정답: D
You are using the Communication Control Toolkit (CCT) Reference Client to troubleshoot issues with CCT in a SIP based environment. You have started up the Reference Client and connected using the Credentials of a domain account. The Available Desktop Devices list contains a single device, with red icon beside its associated address and status of "Acquisition Failure".
According to the information presented in the Reference Client, what is the status of the device?
According to the information presented in the Reference Client, what is the status of the device?
정답: C
When attempting to log on to Contact Center Manager Administrator (CCMA) for the first time using internet Explorer 7.0, a new supervisor sees the message "ERROR:UNKNOWN!" on the login page. None the other supervisors report the issue, and you have logged onto CCMA yourself with the "webadmin" account and verified that it is functioning normally.
What is causing this problem and how should it be corrected?
What is causing this problem and how should it be corrected?
정답: C
When the agent attempts to log into the Avaya Aura Agent Desktop (AAAD) for the first time, an "Invalid Credentials" error message is displayed.
What is the cause of the error?
What is the cause of the error?
정답: B
In a SIP enabled contact center deployment the Avaya Aura Unified Communications platform. Application enablement Services (AES) and Contact Center Manager Server (CCMS) connect over a communications channel using__________.
정답: D