Cisco Deploying Cisco Unified Contact Center Express - 500-052무료 덤프문제 풀어보기

A. Premium, Enhanced, and Standard

B. Premium only

C. Premium and Standard

D. Premium and Enhanced

A. Check the Cisco Unified CCX Serviceability Control Center

B. Talk to the customer about the deployment and usage pattern.

C. Collect the thread dump for Cisco Unified CCX Engine

D. Check to see if the customer has installed any third party applications

E. Collect engine heap performance data via the Cisco Unified Real-Time Monitoring Tool.

F. Collect heap dumps via the Cisco Unified Real-Time Monitoring Tool

A. 120

B. 50

C. 190

D. 70

A. When records have matching phone numbers, only one record is created.

B. Up to three custom fields can be added.

C. Phone1 is the only mandatory field.

D. Imports can be automatically executed on a weekly basis.

E. List filtering for "Do Not Call" is unsupported.

A. After the Call Subflow step executes, you can transfer values of variables from the subflow to the calling flow.

B. A subflow can access all variables in the calling script.

C. When the Call Subflow step executes, you can transfer values of variables from the calling flow to the subflow.

D. The same subflow can be invoked from different scripts.

A. Cisco Unified Communications Sizing Tool

B. Cisco Unified Real-Time Monitoring Tool

C. Analysis Manager

D. Expert Advisor

A. 200 seats

B. 250 seats

C. 180 seats

D. 150 seats

A. bandwidth requirement for remote agents who are connected over a WAN to Cisco Unified CCX

B. number of ASR and TTS ports

C. bandwidth requirement between Cisco Unified CCX and SocialMiner in an agent web chat deployment

D. number of historical reporting sessions

E. number of silent-monitoring and remote-monitoring sessions

F. bandwidth requirement between two Cisco Unified CCX nodes in a high availability over WAN deployment

A. send an email to an agent

B. URL push to agents

C. access to chat logs

D. send a call in queue to a specific agent

E. dockable windows

F. graphical reports