Salesforce Advanced Field Service Accredited Professional - AP-209무료 덤프문제 풀어보기

A. Include the 'Match Boolean' Work Rule in the relevant Scheduling Policies

B. Use time-phased skills in order to ensure that only resources with security badges can perform the job

C. Include the 'Extended Match' Work Rule in the relevant Scheduling Policies

D. Create an Apex Trigger that deletes 'Assigned Resources' that are not defined as 'Required Resources' for the Account

E. Create 'Resource Preferences' of Type 'Required' for Accounts that require specific Service Resources

A. Establish a new customer on-boarding administration role and have that Service Resource manually create the 'Asset' records and create custom checkbox fields to determine if the 'Asset' is under
'Warranty' and signed up for the 'Preventative Maintenance Service Contract'

B. Create a custom object called 'Capital Equipment' and create these records from 'Opportunity Products' when an 'Opportunity' is 'Won'. That record will have a formula checkbox field if it is under 'Warranty'.
Create a 'Maintenance Plan' record if the customer signs up for a 'Preventative Maintenance Service Contract'

C. Set the 'Warranty' and 'Maintenance Plan' as related lists on the 'Account' Record. Create an Automation that will trigger the creation of 'Preventive Maintenance Service Appointments' based on the related 'Maintenance Plan' if a 'Warranty' record is added as well

D. Use 'Opportunity Products' that will create 'Assets' when the 'Opportunity' is 'Won' with automation.
That automation can also create a 'Warranty' record for the 90 day period. If a 'Preventative Maintenance Service Contract' is purchased, have an automation to create a 'Service Contract' record,
'Maintenance Plan' record, and 'Maintenance Asset' records

A. Estimated duration for X = 30 min, Y = 60 min, Z = 120 min

B. Estimated duration for X = 60 min, Y = 60 min, Z = 60 min

C. Estimated duration for X = 120 min, Y = 60 min, Z = 30 min

D. Estimated duration for X = 30 min, Y = 60 min, Z = 90 min

A. Modify the Scheduling Policy to prefer contractors

B. Create a Service Territory for contractors to ensure that maintenance work is assigned only to them

C. The contractor will be a 'Named Resource' with Operating Hours of 8:00 AM till 11:00 PM, and
'Designated Work' for maintenance work between 9:00 AM and 5:00 PM

D. The contractor will be 'Capacity Based Resource' with different Operating Hours than the internal resources, and the maintenance skill

A. On the Asset record, set the Boolean field 'Use for Scheduling' to 'True'

B. From the 'Dispatcher Console', after pressing 'Schedule' action, select 'Include Assets'

C. Add the Asset as a lookup on the Service Appointment being scheduled

D. The customer will need to purchase licenses for the Assets and then set them up as Service Resources

A. Use 'Resource Priority' Service Objective, set the full-time employees with priority '10', contractors with priority '9' and part-time with priority '8'.

B. Use 'Preferred Resource' Service Objective, assign the full-time employees as preferred for all Accounts.

C. Use 'Resource Priority' Service Objective, set the full-time employees with priority '1', contractors with priority '2' and part-time employees with priority '3'.

D. Use the 'Required Resource' Work Rule and set the full-time employees as required for all Accounts, use the 'Preferred Resource' Service Objective, and set the part-time and contractors as preferred to all Accounts.

A. Verify that the dispatcher user has the relevant Permission Sets to run Optimization

B. Verify that Optimization is enabled in the org

C. Run 'Health Check' using the 'Horizon Based Validations'

D. Log a support ticket