SAP Certified Application Associate - SAP Service Cloud 1911 - C-C4H510-01무료 덤프문제 풀어보기
Which of the following platforms can you integrate out of the box with SAP C4C?
There are 2 correct answers to this question.
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There are 2 correct answers to this question.
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정답: B,D
You are defining a service level determination rule. Which service catalog categories can you include in this rule?
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There are 2 correct answers to this question.
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정답: A,B
What is the correct sequence of steps for the automatic service level agreement (SLA) evaluation process when creating tickets?
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정답: B
Which of the following elements can you use to set up routing rules for service tickets?
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There are 2 correct answers to this question.
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정답: C,D
What can you define when setting up a service contract in SAP Cloud for Customer?
There are 3 correct answers to this question.
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There are 3 correct answers to this question.
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정답: B,D,E
What tool can be used to control the general availability of a work center in the user interface in SAP C4C?
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정답: C
Which of the following objects deliver a default approval process?
There are 3 correct answers to this question.
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There are 3 correct answers to this question.
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정답: A,B,D
A user reports an incident. The administrator determines that this incident needs to be reviews by SAP Support. What is the NEXT STEP the administrator must perform in SAP C4C?
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Response:
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Response:
정답: A