SAP Certified Associate - Implementation Consultant - SAP Service Cloud Version 2 - C_C4H56_2411무료 덤프문제 풀어보기
Which of the following services can be activated in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.
정답: B,C
설명: (Fast2test 회원만 볼 수 있음)
Which of the following business services will all service agents need to have assigned?
정답: C
설명: (Fast2test 회원만 볼 수 있음)
Which of the following actions do you need to perform to receive inbound calls in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.
정답: B,D
설명: (Fast2test 회원만 볼 수 있음)
Which screenshots show the correct configuration activities to meet the requirements for incoming service issues? Note: There are 2 correct answers to this question, scroll down to view all possible answer options.
정답: C,D
Which tool can you use to rename the Accounts facet?
정답: A
설명: (Fast2test 회원만 볼 수 있음)
Which of the following attributes are mandatory when creating new custom fields? Note: There are 2 correct answers to this question.
정답: A,B
설명: (Fast2test 회원만 볼 수 있음)
You want to assign employees, status, a service catalog, and a hierarchy to cases. Which of the following configuration options is correct? Note: Scroll down to view all possible answer options.
정답: B
Which element can be used to restrict access to views?
정답: D
설명: (Fast2test 회원만 볼 수 있음)
Which of the following are the correct types of usage of an installed base? Note: There are 2 correct answers to this question.
정답: A,D
설명: (Fast2test 회원만 볼 수 있음)