학습 환경은 사람마다 다릅니다. Fast2test은 Cisco Administering Cisco Contact Center Enterprise 대비 62문항을 인쇄 가능한 PDF, 실제 시험 환경을 재현한 데스크톱 테스트 엔진, 브라우저에서 바로 이용하는 온라인 테스트 엔진의 세 가지 형태로 제공하여, 500-442 수험생이 원하는 방식으로 학습하실 수 있도록 지원합니다.

Cisco 500-442 시험 개요:

Cisco 500-442 시험 요강 주제:

500-442 시험, 응시 전 꼭 확인해야 할 질문들

최신 CCEA 500-442 무료샘플문제

문제 #1

In CCE deployments, which two configuration tasks can be performed via the Finesse Server Administration page? {Choose two.)

A. Routing Layouts
B. Reason Codes
C. Routing scripts
D. Workflows
E. Skill-groups

문제 #2

Which VVB CLI command can set an individual media file to an expired state?

A. show set VVB cache stale_cache_entry < cache_entry_url >
B. Outils VVB cache stale_cache_entry < cache_entry_url >
C. set VVB cache stale_cache_entries
D. set VVB cache stale_cache_entry < cache_entry_url >

문제 #3

What is the maximum number of attributes that can be assigned to an Agent?

A. 500
B. 50
C. 40
D. 200

문제 #4

Where can the Administration Tools folder tools be found when working on the Admin Server node?

A. PG Server node will add the additional tools provided in the Administration Tools folder.
B. The Logger Server node will add the additional tools provided in the Administration Tools folder.
C. Script Editor is available in the PG and ICM Router server.
D. Admin Server node will add the additional tools provided in the Administration Tools folder.

문제 #5

In Finesse, how are different gadgets enabled for specific team members?

A. Ask an administrator to configure the team with a custom layout.
B. Ask the supervisor to add the gadget to the agents desktop.
C. Only the same type and configuration of gadgets are supported for all users.
D. Ask the agent to add the gadget to his desktop after launching Finesse.

질문과 대답: