Salesforce Certified Field Service Lightning Consultant - Field-Service-Lightning-Consultant무료 덤프문제 풀어보기

A. create a custom visual force page and add an external link in the field service lightning mobile app to view the page in the mobile browser.

B. create a custom lightning component that displays work order progress and deploy it to technicians through the field lightning mobile app.

C. add the work order line items related list of the work order page layout and assign the layout to the technician 's profile.

D. create a report chart that summarizes work order line items and add a link to the service appointment layout.

A. Support service processes with custom Lightning Components

B. Access to Lightning Knowledge articles

C. Manage mobile fields available through configuration

D. Visibility of Technicians with geolocation tracking

A. The Service Appointment's parent record can be shared with the assigned resource.

B. A Service Appointment can be shared by clicking Sharing on the record.

C. Make the dispatcher the assigned resource on the Service Appointments.

D. Auto-generated scheduled Service Appointments will be shared with resources.

A. Mark installed asset as "obsolete"- create a new product - create a new asset of relationships type =" replacement"

B. Mark installed asset as "shipped" - create a new product - relate the product to the asset

C. Mark installed asset as "obsolete"- create a new product - related the product to asset

D. Mark installed asset as "shipped" - create new assets - create a new asset of relationships type = "shipment"

A. Products required

B. Product consumed

C. Mobile locations

D. Warehouse locations

E. Inventory

A. Use the work type to define the installation services for each product- use work order to track work for each customer - use service appointment to assign the work

B. Use work order to define the installation services for each product use work type to each work - use work type to track work for each customer - use service appointment to assign the work

C. Use cases to define the installation services for each product - use service appointment to track the work for each customer- use work order to assign the work

D. Use service appointment to define the installation services for each product - use work order to track order for each customer use task to assign the work

A. Use Exact Appointments on the Work Types.

B. Use Multiple Operating Hours with Slots for each hour.

C. Use Customer Operating Hours.

D. Use Territory-specific Operating Hours.

A. Utilize a standard Price Book specific to each country.

B. Utilize a custom Price Book with pricing rules applied.

C. Utilize a custom Price Book specific to each country.

D. Utilize the standard Price Book with pricing rules applied.

A. Milestone of the work orders can be configured in setup.

B. A single milestone can be added to both case and work order entitlement processes.

C. An entitlement process must be applied to both cases and work order

D. Milestones for the work orders can be set up from the metadata API

E. A new entitlement process requires selecting entitlement process type.

A. Open a Case and inform Customer of weekend service pricing.

B. Open a Case and send email with new Service Offerings.

C. Open a Case and create a Work Order for the Dispatch Team.

D. Open a Case and a renewal Opportunity for the Sales team.

A. Configure a new scheduling policy to change service appointment

B. Push reschedule notifications to service service resource using the field service lightning mobile app

C. Create a map polygon of affected area to select service appointment for rescheduling

D. Create the report to identify the service appointment in the area of notified service resources.

A. Require Technicians log all non-billable hours.

B. Require approval on all Installations.

C. Require customer signature on billable Work Orders

D. Require Technicians sign-off on Work Orders.

A. Create a Process Builder to generate a report.

B. Use the standard Service Report

C. Use the standard Work Order email template.

D. Create a custom report.

A. Work Orders

B. Service Resources

C. Work Types

D. Accounts

E. Resource Absences