Nokia SDM Certification - PS NSOP - SDM_2002001030무료 덤프문제 풀어보기

A. Network Operations is the Maintenance of the Network performed as a subset of the Operations Lifecycle.

B. Network Operations is Operations & Maintenance of the Network.

C. Network Operations is Optimisation, Planning and Maintenance of the Network.

D. Network Operations is the delivery of full Outsourcing Services for a Network.

A. ITU-T.

B. TAM/SID.

C. ISO.

D. ITIL.

A. - The change Management process is discussed and approved by NSN NwOps Delivery team.
- The Operations Business Manager talks about the change management process with all relevant stakeholders internally in NSN.
- Follow-up mechanisms defined and agreed like risk/operational reserves, PCA process, CR Tool set-up.

B. - The change Management process is discussed and approved by customer/subcontractor/NSN NwOps Delivery team.
- The Operations Business Manager talks about the change management process with all relevant stakeholders internally in NSN and on the customer/subcontractor side.
- Follow-up mechanisms defined and agreed like risk/operational reserves, PCA process, CR Tool set-up.

C. - The change Management process is discussed and approved by customer/subcontractor/NSN NwOps Delivery team.
- The change Management process is documented and communicated internally in NSN.
- Follow-up mechanisms defined and agreed like risk/operational reserves, PCA process, CR Tool set-up.

D. - The change Management process is discussed and approved by customer/subcontractor/NSN NwOps Delivery team.
- The change management process is documented and communicated to customer/subcontractor/internally in NSN.
- Follow-up mechanisms defined and agreed like risk/operational reserves, PCA process, CR Tool set-up.

A. Ensures Network Performance data availability & Network Performance reporting.

B. Ensures Network Performance data availability, Alarm handling & Trouble Ticket reporting.

C. Performance reporting, Trouble Ticket reporting & Alarm handling.

D. Network Performance reporting & Trouble Ticket handling.

A. Analyze and evaluate the performances of the identified network area to then identify the alarms associated to the performance degradation, Associate each of the identified alarms with the single measurement that caused the service degradation and forward that information to the FM team.

B. Analyze and evaluate the performance of the identified network elements, units, platforms etc to find the root cause of the identified performance degradation, Remote resolution of hardware in the networks.

C. Analyze and evaluate the performance of the identified network elements, units, platforms etc. to find the root cause of the identified performance degradation, Analyze and evaluate the interworking of the network elements, units, platforms etc. to find the root cause for the service degradation.

D. Report creation, KPI's and Measurements analysis, Identification of the network element that caused the degradation & Fault Resolution.

A. Change the vehicles for lower cost models being careful not to upset employment contracts.

B. Identify competence synergies and amalgamate roles to allow headcount reduction; and review and enhance the locations and coverage of engineers/technicians to maximise efficiency.

C. Reduce the number of managers to meet the target and redistribute the engineers/technicians among the remaining managers.

D. Reduce the HC to meet the desired cost level and redistribute the engineers/technicians to provide cover as best they can.

A. he is using a lot of body language.

B. he is giving a hard copy to every attendant after his speech.

C. he is looking at every attendant in order to check that he/she is still listening to him.

D. his message is clear, unambiguous, and complete so that the receiver can receive it correctly.

A. Utilise best practice from NSN's PS Global Services.

B. Provision of services using the shared delivery model.

C. The use of subcontractors.

D. Controlling Field Operations from the GD

A. The Operations Model describes processes to the detailed level needed to reduce costs and improve the service quality via standardization.

B. The Operations Model is based on a industry standard and reduces cost and improves the service quality via standardization.

C. NSN is the only supplier in the market who has a standardized delivery model to reduce
costs and improve the service quality via standardization.

D. The Operations Model is a integrated approach including functions/organizations, processes, performance metrics (SLA/OLA), OSS systems and needed infrastructure topics to reduce costs and improve the service quality via standardization.

A. Perform the localisation, correction and verification of faults, trouble ticket creation, RCA and correlation of alarms.

B. Provides the real-time monitoring and management of alarms for network elements and infrastructure.

C. Fault rectification management and control instances as well as checking alarms and priorities.

D. Fault analysis, verification of parameters and connectivity, fault localisation, diagnostics, RCA and correlation.

A. People that have managed outsourced service deliveries for 5 years or more.

B. People with relevant experience and up-to-date knowledge of business practices for outsourced service delivery.

C. People that are expert in the Operations Model and it's workings.

D. People who can communicate effectively and convincingly.